There are a variety of reviews for both machines. Both machines have a lot of satisfied customers. Both are reported to be very easy to use. Customers are impressed with the consistent performance and results obtained with either grill.
Both products have a share of complaints as well, but nothing to suggest underlying issues. They were mostly one-off complaints such as the grill arriving D.O.A. Based on everything I’ve come across, I think that the chances of you encountering an issue like that is pretty low.
Summary & Recommendation
Both of the electric grills in the Breville bgr820xl Smart Grill vs Cuisinart gr-300 Griddler are good products. And at first, it would seem that it is hard to choose between these two electric indoor grills. However, a closer examination, leaves you with a pretty easy choice. If your goal is to purchase a quality griddle with exceptional performance that won’t break the bank, then you have to go with the Cuisinart gr-300ws.
But the Cuisinart Griddler is simply the better choice. It has a higher sear temperature, 500 degrees versus 450 degrees. It comes with reversible grill plates while the Breville comes with two one-sided plates; flat and ribbed. With the Breville, if you wish to maximize the cooking surface for the flat griddle surface or the wavy grill surface, you would need to purchase additional plates.
The Cuisinart gr-300 also has dual-zone temperature controls. This would allow you to, for example, cook pancakes and eggs at the same time. This is a really convenient feature. You can also purchase waffle plates for the Cuisinart – they aren’t even available with the Breville bgr820xl.
On top of all of that, the Cuisinart has the much longer warranty; three years compared to one. In my opinion, this is a no-brainer, enjoy more features and a better warranty. Go with the Cuisinart gr-300ws.
Breville BGR820XL – Click here to check price
Cuisinart GR-300 – Click here to check price
If you’d like to check out other griddle options, see the cuisinart gr-150 vs gr-4n comparison.